Shipping policy
Every order undergoes a 1‑3 business‑day handling period prior to dispatch.
Extended processing periods may apply under the following circumstances:
- Incomplete or inaccurate delivery details
- An address that cannot be delivered to
- Unforeseen operational complications
We will reach out to you within 24 hours should any of these situations take place.
Delivery Times
After your package leaves our warehouse, standard delivery generally takes 10‑14 business days. Actual delivery windows are subject to change because of circumstances outside our control, including customs hold‑ups, public holidays and extreme weather events.
Shipping Charges
Shipping costs are determined by your overall order subtotal.
表格
| Order Value (USD) | Shipping Method | Shipping Fee |
|---|---|---|
| 0‑40 | UPS/FedEx/DHL | 4.99 USD |
| Over 40 | UPS/FedEx/DHL | Free |
| Fast Shipping | — | 6.99 USD |
Free‑shipping Eligibility
Free standard shipping applies to all orders valued above 40 USD. Eligible orders will reflect the waived shipping cost automatically during the checkout process.
Order Tracking
When your order is dispatched, a confirmation email containing your tracking ID will be sent to you. You may monitor shipment progress directly via the official courier website.
Important Remarks
Once a parcel has been shipped, original shipping fees are non‑refundable.